Job Description
Your new companyThis well-known APS Intelligence Agency is responsible for the delivery, co-ordination and contributes to Australia’s economic prosperity and social wellbeing by creating opportunities and driving better outcomes through access to quality education and learning for all levels.Your new roleThe APS 5 role requires skilled Program Management Officers to assist with program delivery.Key responsibilities of this position include, but are not limited to:Support students who have been affected by unexpected closures of education providers and coursesContribute to operational program and case management functions including but not limited to stakeholder enquiries, tuition financial assessments, and refund paymentsCommunicate technical/program information through a variety of mediums (written, oral, visual), providing regular program reporting and utilising appropriate record keeping practicesContribute to financial tracking, reporting and analysis activities, and working closely with other team members
Responsibilities + Skills
Capacity to engage with complex issues, provide recommendations and display sound judgement and interpersonal skills
Education
Develop and maintain collaborative working relationships with stakeholders at all levels
Experience