Job DescriptionThe PositionTo provide prompt and courteous drink orders either taken directly from guests and patrons at the bar or through the bar servers.KEY ROLES & RESPONSIBILITIESRead daily events to be aware of any VIP arrivals.Must have a complete working knowledge of bar items, ingredients and preparationEnsure all details of service are performed properly for every guestTo understand and adhere to Beverage Department Standard Operating ProceduresChange ashtrays, serve cigarettes and wipe down bar areaCarry trays, bus and reset tables with linen, china, glass and silverAscertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolvedWhen possible greet regular guests by name and note and serve preferences accordinglyProfessionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes

Secondary school education

Minimum 2 years food and beverage experience with detailed bar knowledge in a luxury hotel or restaurantPrevious public contact and/or cashiering experience