The Telecommunication Supervisor will assist the Telecommunication Manager to provide supervision, delegation, support and leadership in the Telecommunications in accordance with the objectives, performance and quality standards established by the hotel. The Telecommunication Supervisor is responsible for the overall guest satisfaction. satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The Telecommunication Supervisor will assist our guests and colleagues in emergency situations by distributing our emails, alerts, and messages in timely manner.Responsibilities:It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.It is part of your role and your responsibility to fully support all learning and development activities.You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.

Pass on requests in a timely and accurate manner to appropriate colleaguesIs responsible to ensure that Business Center is kept neat and tidyEnsure there is sufficient stationary at all timesTables and chairs should be clean and keyboard should be turn around and discard of any foreign object