Full job descriptionTo provide support for a smooth and efficient operation of Colleague Services in relation to cafeteria and accommodation; thus, directly impacting on providing support for Colleagues.ResponsibilitiesManage the Accommodation tracker and Accommodation Daily Updates and update any changes that concern the Colleagues (i.e. incoming Colleagues, leavers, internal transfers, title change, live outs, live ins etc.)Coordinate with service supplier on a weekly basis that all accommodation trackers are updated to ensure accurate invoicingReview the monthly man-days and confirms with Colleague Services ManagerReceive Statement Forms regarding accommodation related requests or complaints and creates accommodation online tasksManage the accommodation online tasks and monitors completion of any Statement Forms or Service Request Forms.Prepare rooms as per expected arrival schedules and/or conducts room check as per departure schedule, any raised accommodation-related Statement Forms and ensure complete documentation of all completed tasksCoordinate with service provider (i.e. Engineering) for any operational concerns of accommodation (as per spot checks and/or any concerns raised)Ensure complete documentation of all completed tasksEnsure proper documentation of all completed Statement Forms or Service Request Forms

Assist Colleague Services Manager in the day-to-day operations of areas such as, but not limited to, cafeteria, accommodation and other areas in the back-of-house (i.e. locker room, etc.)Communicate any health or safety hazards to Colleague Services Manager and/or coordinate with other departments as necessary, to resolve issue